Return Policy

If you are not 100% satisfied with your purchase, you can return the product and get a full refund ( minus shipping costs) or exchange the product for another one, be it similar or not.

You can return a product for up to 30 days from the date of original order.

Any product you return must be in new condition, free of damages from the customer and in the original packaging. Please keep the receipt.

Only items that have been purchased directly from our online store, can be returned to Soppit. Soppit products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within ten business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

To return an item or for further questions please contact us at

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